Founder · Lumora AI Consultancy
Umar Yusof
Umar founded Lumora AI Consultancy to make practical AI automation accessible to service businesses in Singapore and beyond. He builds custom AI agents, WhatsApp automation systems, and end-to-end sales pipelines that help businesses respond faster and close more deals — without hiring more staff.
[01] · Areas of expertise
What Umar builds for clients.
01.
Custom AI Agent Development
Designing and building bespoke AI agents that handle lead qualification, follow-up, and client communication — tailored to a business's specific workflow and brand voice.
02.
WhatsApp Business API Automation
Building compliant WhatsApp outreach and nurture systems using the Meta Cloud API, with human-in-the-loop approval workflows for Singapore-regulated industries.
03.
Sales Pipeline Automation
Connecting lead sources (PropertyGuru, Facebook Ads, LinkedIn, web forms) to CRM and follow-up sequences via Make.com and n8n — reducing manual admin from hours to minutes per day.
04.
PDPA & Regulatory Compliance
Architecting automation systems that meet Singapore's PDPA requirements, MAS guidelines for financial advisors, and CEA rules for property agents — without sacrificing automation depth.
05.
Multi-Client SaaS Platforms
Building scalable multi-tenant AI platforms where each client gets an isolated, configurable instance running on shared infrastructure — the architecture behind the Lumora Sales Platform.
[02] · Published articles
Writing on AI, automation, and sales.